Wednesday: the incredible Sam was here, trying to turn some of our acreage into meadows (for bird and deer support and amusement) ... and so she excavated a pest shrub (wild fake-olive takes over if you don't control) ... and with one foot-propelled slice of her pest-popping shovel (a.k.a., the shovel of death) she severed my fiber-optic feed.
Sam knew about this danger. It was danger #1 for me/us to carry on a global consultancy from this obscure rural nest. But a momentary ... some lapse ... and I was done; machine says: "can't find the router" ... >>> [timing is everything] thank goodness this calamity happened an hour AFTER I'd presented a smokin' 40-minute webinar on cases to the Nashville AFP.
Sent a request for repair into Verizon immediately.
After navigating an hour's-worth of "customer service" artificial (QUITE artificial) intelligence, I finally reached a responsive human ... who scheduled a fix. And then that scheduled repair person never showed.
So another 24 hours without phones and Internet fluttered out the window. Tried again this morning (I'm learning how to play the artificial intelligence customer "not-real-service" game) ... & miracles!!! (yes, prayers work) >>>
I once again reached a human! (Saint Sim One, resident in existentialist heaven, be praised) ... a superior being who checked on everything and rescheduled a repair visit. A visit that arrived early!!! And featured a genius.
And now I'm back online. Thank you, St. Sim One.