Note to ALL other speakers: NEVER EVER make a presentation AFTER or NEXT TO Alan Clayton. (1) he's a 3-ring circus; (2) he's bloody loud; and (3) his audiences always sound like they're having far more fun with Alan than yours are with you, so he'll make you look bad, too. I was in the adjacent room at Toronto Congress. And their honking and hollaring completely interrupted MY stately and sober talk on turning your donor newsletter into a revenue and retention powerhouse.